Office Hours: Monday - Friday (8:30AM - 5:00PM) Office Phone: (302) 736-7073 Office Fax: (302) 736-7093 Director: Kim Hawkins Contact us: khawkins[at]dover.de.us Mailing Address: City Hall - The Plaza P.O. Box 475 Dover, DE 19903-0475 Larger Photo - Driving Directions - Map The Human Resources Office is located in City Hall, 15 East Loockerman Street.

In general, the Human Resources Department leads and supports the organization in maintaining a competent, capable workforce and in creating a work environment that reflects respect for employees and promotes effective service delivery to citizens. This department is responsible for the following tasks:

• Assists the council and City Management team to develop programs, and systems that guide decisions and Human Resources Management approaches.
• Recruits and selects qualified employees.
• Develops and increases skills and capabilities of individuals and work groups through orientaton, training, and skill development.
• Fosters team work through Open Communication, Employee Recognition, Cooperative Labor Relations, and problem solving process.
• Manages, evaluates, and controls fringe benefit programs such as Health, Life & Disability Insurance, Deferred Compensation, and Employee Assistance/Wellness Programs.
• Manages, monitors, and provides litigation support, when required, for state mandated programs of Workmans Compensation and Unemployment Insurance.
• Coordinate the City's activities in Safety and Loss control. Identify areas of significant risk; where appropriate purchase insurance protection.
• Coordinate activities of the Dover Employee Service Committee and the other activities aimed at promoting "Community Excellence Through Quality Service." These activities include: Service Awards, City-funded Employee Picnic, and Employee Appreciation Day Activities.